Government

Using a CRM to manage user submissions makes it easier for ANSTO to manage its many web forms. To make this happen, our task was to create an automated connection between the webforms on their Drupal site and SAP.

Service NSW have made changes to provide users and administrators with a unified approach to exemplary customer service. Now, SNSW are synonymous with digital growth and excellence and are constantly pivoting to meet customers’ needs wherever they are.

The award-winning Mentally Healthy Workplaces platform was our inaugural Drupal 10 project. The result is a site that provides a single credible avenue to contributed and curated information, resources and learning facilitated by lightning-fast natural language search. It enables and informs, encouraging organisations and individuals to create a mentally healthy workplace utilising trusted information. 

Using the Digital NSW Design System as a foundation, NSW Government sites are consolidating onto nsw.gov.au to create a consistent user experience. Applying custom development, we have developed multiple features under the OneCX banner as part of this amalgamation. 

We were able to help our government client meet their unique requirements for a modern and secure revenue-generating website within just five sprints. Our work is cemented by ongoing support and hosting through Skpr.

The Australian Digital Health Agency (ADHA) plays a vital role in the immediate and future health of all Australians. 

In 2020, we helped them consolidate their ageing websites into a single GovCMS PaaS platform, empowering them to talk directly with Australians amid the COVID-19 pandemic and beyond.

The Australian Digital Health Agency (ADHA) wanted to reposition itself to better support the needs of all Australians. We were approached to engage target users of the website in order to test and validate assumptions and provide recommendations for a new website. The outcome would more fully represent ADHA's vision, direction and Digital Strategy.

Major Projects was designed to sit within the existing NSW Planning Portal and deal specifically with significant developments in the state. Together, we turned a site with low user engagement, poor user experience and user interface into a modernised platform that delivers quality in customer experience.

Whilst hitting timelines, we were able to help Brisbane City Council achieve the intuitively designed site they needed using a phased approach. The end result was a site that provided enhanced options for user interaction with Council.

During a site upgrade for the State Library of South Australia, we identified an opportunity to reimagine their site navigation and information architecture. This played a significant role in highlighting and signposting the wealth of information and the Collections available to view–online and in person at the library.

The ANSTO website is a key driver of the organisation’s external relations. In order to increase this engagement, ANSTO needed an up-to-date site that followed web standards. To reach that goal, we partnered to develop a new website on Drupal 8.

With our help, DCS set out to integrate a fluid design system into an updated Drupal 8 site. This improved both the customer and content editor experiences, and also enabled developers to share a consistent look and functionality across several government websites.

Service NSW was established to provide a unified approach to customer service by the New South Wales government. This included new branding, building dedicated customer service centres and call centres, and the development of a digital services portal.

The State Library of South Australia is the state's largest public reference library, with a collection focused on South Australian information and general reference material for information and research purposes. The library engaged us to research their customers' needs and design a new modern, engaging and accessible website in Drupal 8.

We helped ANSTO to design and deliver their new website built on Drupal 8, coinciding with their brand relaunch.

We worked with the Australian Competition and Consumer Commission (ACCC) on the redevelopment of the International Consumer Protection and Enforcement Network (ICPEN) website. 

Having recently merged with the Australian Synchatron, ANSTO was in the perfect position to redevelop their site and upgrade to Drupal 8.

As the largest local government body in Australia, Brisbane City Council (BCC) guides the city’s future growth and development. We rebuilt BCC’s website on aGov, the open Drupal platform for Australian Government websites.

We came onboard as the department's Drupal build partner to develop a new Drupal 8 platform that consolidates myriad websites across the organisation.

Wyndham City, a local government organisation based in the southwest region of Melbourne, undertook a competitive tender selection for the redevelopment of their website and chose us to deliver this new site on Drupal.

Sport and Recreation, run by the NSW Government Office of Sport, brought us on board to redesign and redevelop their website in Drupal. 

The Australian Energy Regulator (AER) oversees energy markets and networks and assists the ACCC with consumer energy-related issues. We were powered up by the AER for the Drupal redevelopment of their Australian Government website, Energy Made Easy.

We worked with the State Library of South Australia on the Drupal development and design of the Red Cross Information Bureau Centenary of Anzac website.